OPTIMISING PERFORMANCE OUTCOMES

Our professional knowledge and deep experience enable us to fully integrate our core service lines into a bespoke solution of the highest standard. This results in longer term trusted partnerships; allowing for the realisation of opportunity and enhanced performance of our clients in complex environments.

Workforce Healthcare

Zello helps our clients to assess health risks and deliver high-level medical services to employees working in some of the most challenging and complex environments. 

We reduce the health risk to employees where they work and travel. By helping safeguard the health of your global workforce we can help you manage your operations abroad and help ensure continuity of your day-to-day operations.

The Zello Team would work to reduce your initial setup costs and work to minimize your project medical procurement needs and advise where efficiencies and cost savings can be made.

Services:

  • Zello Digital Health Hub

  • Tech-enabled Medical Services

  • Clinical Governance & Compliance

  • Medical Training (immersive / VR)

  • Medical Supply Chain Services

  • Environmental Sciences

Capacity Building

Zello’s approach is to work closely with our clients to understand the unique local health needs and challenges and to design a bespoke solution that meet those needs. We then manage and staff the appropriate facility producing sustained change inclusive of; transition skills and staffing to a fully local model over time, assist in developing sustainable revenue models and support ongoing fundraising efforts

Zello’s Capacity Building BOTT model is carefully designed to improve a country’s medical infrastructure as well as the health and lives of the host nation’s local and expat populations. 

BOTT Service Model 

  • Build - Design/Construction/Equipping

  • Operate - Establishment/Supply/Facilities Management

  • Train - Knowledge Transfer/Localisation

  • Transfer - Handover

  • Clinical Governance, Oversight & Management

  • Revenue Model Development/Fundraising

Risk Management & Assurance

Companies chasing ever higher returns for their shareholders will inevitably need to bear a degree of operational risk, but by prioritising risk and treating Zello as a strategic partner, companies are able to accept higher risk, thereby enhancing their business performance and associated potential returns on investment. 

Our Risk management and Assurance services are tailored to your exact requirements and provide a proactive element to our integrated performance solutions; reducing the need for reactive services through preventative measures.

Services:

  • Risk Assessments & Business Resilience

  • Crisis Management & Response

  • ESG Assurance Services

  • Specialised Training (immersive / VR)

  • System Design, Engineering & Implementation

  • Drone Services & Countermeasures

Assistance and Insurance

Zello’s Assistance and Assurance solutions compliment our other service lines by ensuring a duty of care is proactively provided to employees and families working internationally, particularly in complex environments.

Destination intelligence and informational alerts help provide real-time information on any issues that may affect travel.

Emergency medical and travel assistance and insurance to resolve issues ranging from lost travel documents to medical referrals to emergency medical and security evacuations.

Risk management and security assistance that respond intelligently and continuously to geographic location and associated risk factors.

Services:

  • Travel Risk Management Solutions

  • Specialised Insurances

  • Medical Response and Evacuation (24/7)

  • Security Response and Evacuation (24/7)

  • Specialised Rapid Deployment

  • Project Based Assistance Programmes

Advisory

Underpinning Zello and embedded within the Global Support Function, is Zello’s Advisory Services. Advisory shifts the focus away from our service and technology solutions and back to the client. This means expanding our focus beyond our existing capability and focusing tightly on our clients to ensure we optimise their performance and make them more efficient within their core business. 

We do this by talking to clients to uncover unmet needs, and then devising innovative strategies to meet them. As long as the definitions of client’s needs, satisfaction, and value are linked to solutions, then approaches to innovation will be as well. 

Core areas of focus within Advisory Services include:

• Digital transformation and Leadership 

• Industry Insight

• Thought Leadership

 “The entire ethos of the Zello is underpinned by technology innovation - driving peak performance through research, insights and technical innovation.”